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Web portal for underground utility management

Client:

Groundhawk

Underground utility locating and management company

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About the client

Groundhawk provides solutions for safe and efficient underground utility management. Their platform helps organizations plan, document, and coordinate underground infrastructure projects with precision and compliance.

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Project type

Web

Industry

Construction & Utilities

Location

Finland

Problem

Coordinating underground works required a web portal that handled device data, roles, and multilingual ops without confusing field users.

Approach

We iterated with product and tech leads, building role-aware UI, config management, and localized flows over stable APIs.

Outcomes

  • Smoother end-to-end workflows for field users and administrators

  • Clearer permissions and audit trails that reduce operational risk

  • Faster, more reliable data handling from devices and external APIs

  • Geospatial views that make jobs, assets, and tickets easier to manage

  • Portal ready for multiple languages and regional rules

Project overview

Polar Night Software is supporting Groundhawk in developing their digital platform used for managing underground infrastructure projects. Our team works on the customer-facing web portal, ensuring a smooth and intuitive user experience while integrating with backend services and APIs. The work has included configuration management, device data handling, role-based access controls, and multilingual support. We’ve been closely collaborating with Groundhawk’s product and technology teams through regular planning reviews and biweekly development sessions, gradually shaping the portal into a robust tool for both field users and administrators.
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Partnership Goal

Turn Groundhawk’s portal into a dependable daily tool for crews and coordinators - reducing friction in the field, simplifying admin work, and supporting growth across markets.

Field-first workflows

Put the right context on the map and keep actions to a minimum.

We streamlined the main tasks - finding jobs, reviewing utility information, updating status, and attaching evidence - so field users can move quickly without digging through menus. Map views highlight the essentials for each job, and status changes reflect immediately in the coordinator’s dashboard to keep everyone aligned.

The result is less back-and-forth and fewer delays when conditions change on site.

Configuration without chaos

Powerful admin tools, guarded by roles and audit history.

We designed configuration screens that let administrators manage asset types, forms, and workflow states while keeping everyday users on a safe, guided path. Changes are traceable and permissions are scoped, so regional rules can differ without affecting other teams.

Clear boundaries make it easier to evolve the system without disrupting deliveries in progress.

Data in, value out

Device readings and external APIs become actionable information.

We tightened the contracts between the portal and backend services, normalising device data and surfacing validation errors where users can act on them. When integrations are slow or intermittent, the UI explains what’s happening and offers safe retries instead of dead ends.

This keeps the portal responsive while preserving data quality and compliance expectations.

How our team turned ideas into a working, scalable solution

What we worked on

Services

Web Development
Integrations
UX Design

Technologies

React
React
TypeScript
TypeScript
Insomnia
Material UI

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Aku Kajan, Commercial Director

Aku Kajan

Commercial Director

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Groundhawk — Case Study | Polar Night Software