Cloud-based logistics management platform
Featuring insights from:
Juha Poutiainen, CTO
Speys Oy
About the client
Speys is a Finland-based digital logistics operator focusing on automation of logistics. It has solely focused on providing outsourced logistics services since the year 2016. Since its inception, Speys' business and service offerings have evolved to meet the unique demands of the dynamic and maturing market. To be the leading outsourced logistics service provider, Speys has made customer service the central element to everything that it does.
Problem
Logistics work was spread across emails, spreadsheets, and carrier portals. Teams lacked a single place to book, track, and resolve issues, which led to status-chasing, handoff gaps, and reporting that took too long to compile.
Approach
Together with Speys we shaped a cloud platform around the daily workflow: create a booking, track progress, collaborate in context, and close with clean data. We unified bookings, messages, documents, and status in one place, added role-based access for customers and internal teams, and introduced simple dashboards so exceptions are seen and handled early.
Outcomes
One source of truth for bookings, documents, status, and handovers
Fewer status-chasing emails and faster booking-to-confirmation time
Earlier detection and resolution of delays and exceptions
Self-serve reporting for customers and managers
A scalable base for new lanes, partners, and features
Project overview
Partnership Goal
Provide Speys with a modern, branded operations hub that improves control, efficiency, and transparency across the supply chain - and grows with their customers.
From scattered tools to one hub
Book, track, collaborate - without leaving the same screen.
We replaced fragmented email threads and spreadsheets with a single workspace. Each shipment has a clear timeline, owner, documents, and current status, so anyone can see what happened and what happens next. Search and filters make finding bookings instant, even during peaks.
The result is fewer blind spots and smoother handovers between teams and partners.
Communication where the work lives
Conversations tied to shipments - not buried in inboxes.
Comments, mentions, and file uploads sit next to the relevant booking, so context is never lost. Automatic updates replace manual check-ins, and customers can follow progress without calling support.
This keeps everyone aligned and shortens the time from question to answer.
Visibility that drives action
See risks early, report outcomes clearly.
Dashboards highlight upcoming pickups, late milestones, and items waiting for confirmation. Saved views and exports make it easy to share status and performance with customers and management without rebuilding reports each week.
Teams spend less time assembling data and more time keeping freight moving.
“Working with Polar Night Software has been smooth and starting the cooperation was effortless. It has been easy to discuss and agree on things. I can recommend the services of Polar Night Software to companies that are developing their own software.”
How our team turned ideas into a working, scalable solution
What we worked on
Services
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